Enjoy Your Stay
Welcome to Trinity Beach Club
Thank you for choosing to stay at Trinity Beach Club Holiday Apartments
We sincerely hope that your time here is a memorable and enjoyable one. We would like to encourage you to utilise our local knowledge regarding tours and activities available around the area and can also help you book these at no extra charge.
For your benefit and for the benefit of future guests please advise us of any maintenance issues so that we can address them promptly. We do ask that air-conditioners please be turned off when you leave the unit and remember to keep doors locked at all times
For urgent matters we are contactable outside of office hours on our mobile phone which is displayed at reception.
All the units are individually owned and do come up for sale. If you are interested in an investment unit please speak with us
Thomas and Kim Taylor
Your Onsite Managers
Please TURN OFF your air-conditioner when out of the room. Your assistance in helping us conserve energy would be greatly appreciated. Ergon Energy states that temperatures set at 23-25 degrees Celsius is best in Summer. Setting temperatures lower than this may freeze up the pipes and cause the air-conditioning unit to leak. Management reserve the right to enter your apartment to switch the air-conditioning unit off.
A complimentary start pack of tea, coffee, sugar, UHT Milk, toilet paper and dishwashing liquid is placed in apartments on arrival. Please note that these items are not re-stocked during your stay. If you require further amenities, the following items are available from reception at a charge:
- Sachets tea/coffee/sugar
- Washing Powder
- Soap/Shampoo/Conditioner/Toilet Paper
Please ensure you have your room key with you when you exit your apartment as the door will lock once closed. An after hours call out may attract a $50 fee. If you should lose an apartment key the charge will be $40.
Please see your arrival letter for a WIFI code.
The lobby and cabana area receive best reception.
Rooms are serviced weekly for stays of 8 or more nights only. Extra services can be arranged through reception at a cost.
As drying racks and clothes dryers are provided in all units, guests are requested not to hang any garments over or on the balcony railing
You are responsible for the supervision and conduct of your children at all times. Please ensure noise is kept to a minimum. There is a small play area on the beachfront and there is also a park just before Coastwatchers Shopping Centre.
Cots and highchairs available for hire. Please enquire at reception.
Please check the apartment thoroughly before departure. No responsibility will be taken for property or articles left behind.
Whilst our house-keeping services perform checks on appliances and lighting in the apartments, sometimes faults are not detected. It would be appreciated if you could report anything that needs replacing or repairing to reception.
In consideration of other guests and neighbours, please ensure that there is no noise from the apartments and balconies after 10pm. As all flooring is tiled, please avoid moving furniture between the hours of 9pm to 8am.
The rubbish and recycling bins are located at the front of the carpark adjacent to the driveway entrance. Due to weather conditions in the wet tropics please dispose of your rubbish daily, making sure you wrap your scraps to avoid odour. Please do not leave rubbish bags and bottles on the ground outside your apartment. In consideration of other guests please wrap disposable nappies, sanitary items and prawn shells/seafood in paper or plastic bags prior to placing in the bin. Our rubbish bins are emptied on a Monday, Wednesday and Friday.
Please be always security conscious and remember to lock up your apartment, screen doors and vehicles. We strongly advise that cash and valuables are not left unattended in the room. Please keep all valuables on person or see reception for safe storage.
CHECK OUT TIME 10 AM
To assist us in accommodating newly arrived guests could you please vacate your room by 10am.
If your departure requires a late checkout, complimentary baggage storage is available. It may be possible to arrange for the day use of an apartment. Please check with reception to see if this is possible, charges may apply. We can store your luggage (but please note our office hours)
If you have an early morning departure, please finalise your account before your last day. You can leave your keys on the kitchen bench and sign-out on the Early Checkout Board located at reception.
SMOKING IS NOT PERMITTED IN THE APARTMENTS AT ANY TIME
Smoking is permitted on the balcony, however please ensure that the doors and windows to the apartment are closed. If special laundering or cleaning is required as a result of smoking within the apartment, a minimum extra cleaning charge of $200 will apply. Please do not throw your cigarette butts in the gardens.
FIRE, AMBULANCE, POLICE – Dial
Please check the fire evacuation diagram and instructions on the inside of your apartment door.
Trinity Beach Medical Centre (07) 4055 6281
House call Doctor 13 55 66
Cairns 24 Hour Medical Centre (07) 4052 1119
In the event of a cyclone warning please bring your balcony chairs and table as well as any other loose items inside your apartment. Please ensure you balcony glass door and security door are closed and draw the curtains across. Do not venture outside at any stage during the cyclone and await instructions from management once the warning has passed.
The swimming pool and spa are solely for the use of inhouse guests and residents. Please read the pool/spa rules on the gate before entering. Pool towels can be hired from reception.
Infants must wear waterproof swimmers at all times (not nappies) and are not to be naked. This is a health and safety requirement.
NO GLASSWARE is to be taken into the pool or spa area.
All Children under 12 years of age MUST be accompanied by an adult.
Please make sure the pool gates are closed at ALL TIMES.
There is a gas BBQ located in the Cabana area by the swimming pool. Please ensure that you clean the hotplate, surrounding area and cooking utensils after use. Please feel free to use the facilities within kitchen area. We have provided plastic plates, cups and cutlery in the kitchen area for your use in the Cabana area. NO GLASSWARE is to taken into the pool or spa areas. All dishes and utensils are to be washed and put away and the kitchen cleaned after your use.
Monday to Friday 8am to 5pm
Saturday 9am to 2pm
Sunday 9am to 1pm
Office hours are subject to change, see signage at reception.
An after-hours emergency contact number is displayed at reception.
Coastwatchers Shopping Centre is located a 10min walk towards the highway on Trinity Beach Rd. The Night Owl convenience store is open till 10pm most nights.
Smithfield Shopping Centre is 5 min drive towards Cairns and has Woolworths and Coles.
Clifton Beach Shopping Centre is 5min drive North toward Port Douglas and has Coles and underground parking.
Trinity Beach has a great selection of restaurants and takeaways to choose from. Please see the map at the back of the compendium for a list of restaurants and their locations.
Trinity Beach Tavern (07) 3558 3326
Trinity Beach Sport Club (07) 4057 6478
Il Chiosco (07) 4057 5775
Whilst staying in the tropics, it is advisable to place all food in containers or your refrigerator as food left on beach tops and tables will attract ants. It is also a good idea to empty your rubbish daily and leave fans on to circulate the air.
Marine ‘Stingers’ and ‘Jellyfish’ are present in coastal waters from November until approximately May and we strongly recommend you do not swim outside the stinger net enclosure as that is considered the only safe option of swimming in the sea during this period. However, if ‘Red Flags’ are present within the enclosure this warning means absolutely no swimming at all. Please read the signs.
For local advice on activities and tours please see reception. We have a range of maps available and a large range of brochures in the foyer. Please feel free to browse through these. Our reception staff can book any tour for you for no extra charge.
There are ATM’s located outside the Supermarket and Chemist at Coastwatchers Shopping Centre. Other Banks/ATM’s are available at the Smithfield Shopping Centre.
Call 131 008
Sun Bus operates services into Cairns and North to Palm Cove. Please see reception for a timetable.
Please see reception for bookings and costs